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Zhongda LED | Custom Concert & Event LED Products Manufacturer Since 2012

sales@szzhongda.net +86 13530605015

How do you handle returns or exchanges?

2025-12-29

If a product-related issue is identified after delivery, our team will review the case based on the order details, product condition, and actual project situation. We provide follow-up communication and practical support according to the confirmed issue.

Do you provide warranty and replacement services for defective products?

Related questions

How are samples arranged for custom projects?

Sample arrangement depends on the product type, customization scope, and project timeline. For projects based on existing models, samples can usually be prepared faster, while new molds or new structures require additional development and confirmation before sample production.

Are sample costs refundable after bulk order?

Sample cost may be refundable depending on the product type, customization scope, and final bulk order arrangement. The suitable sample policy is confirmed according to the actual project.

Do you provide warranty and replacement services for defective products?

Yes. If a product issue is confirmed within the agreed support scope, our team will review the case and arrange suitable follow-up support such as replacement, repair, or other handling based on the actual situation.

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Shenzhen Zhongda Plastic Mould.Co.Ltd.

Your manufacturing partner for custom LED light-up products used in concerts, fan events, brand activations, and large-scale live entertainment projects.

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CONTACT US

Contact Person: Lucy Liu

Contact Number: +86 13530605015

Email: sales@szzhongda.net

WhatsApp: +86 13530605015

Company Address: A, 1st Floor, No. 42, Huangmabu Road, Huangmabu Community, Hangcheng Street, Bao'an, Shenzhen, China

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Legal Notice: All third-party trademarks, logos, and brand names are property of their respective owners. Appearance here is for OEM/ODM manufacturing demonstration only and does not imply official endorsement. In strict adherence to our Non-Disclosure Agreements (NDA), certain high-profile project visuals have been professionally redacted to protect client intellectual property.|

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